(4.7 / 5)2072+ Ratings

American Trench Reviews

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Overall Rating

4.7
13 Reviews
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About American Trench

American Trench is a Philadelphia-based fashion brand that focuses on telling the story of American manufacturing. They offer a wide range of products, all of which are manufactured in America. Their product line includes trench coats, outerwear, socks, ball caps, beanies, and more. They also offer a variety of clothing items such as Merino Turtlenecks, Heavy Flannel Overshirts, Moleskin Chore Blazers, and Moleskin Five Pocket Pants. Some of their products are made from American materials, namely yarn, while others are made using imported materials, such as fabric and yarn. They also offer made-to-order products which are shipped directly from their on-demand factory in New York. The knitting and shipping process for these items often takes 14+ days. All of American Trench's end-state manufacturing takes place within the United States.

American Trench Pros & Cons

Pros of American Trench:

  • Quality Construction: Known for high-quality construction and durable materials.
  • Variety of Products: Offers a wide range of products including outerwear, apparel, accessories, and home goods.
  • American-Made: All products are made in the USA, often in family-owned factories.
  • Custom-Fitted Clothes: Uses 3-D custom-fitted technology for precise garment production.
  • Comfortable Materials: Utilizes comfortable and high-quality materials like real silver for anti-microbial properties in socks.
  • Sustainable Practices: Works with family-owned factories and uses eco-friendly materials.
  • Customer Service: Generally positive customer service and brand reputation.

Cons of American Trench:

  • Premium Pricing: Products are often priced higher due to the quality and custom production process.
  • Sizing Issues: Some products may have sizing issues, especially with knit constructions.
  • Limited Color Options: Some products may have limited color options, which could be a drawback for some customers.
  • Potential Delays: Production delays can occur due to strict factory policies and grueling design-to-production operations.

Overall Score: 3.9 out of 5 stars based on 55 reviews, indicating a mid-range performance in the activewear market.

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American Trench Customer Reviews (13)

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robertsongreg22
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Nor sent

My order was not sent and customer service won't return my calls or emails.

Sep 8, 2023
Laura Martinez
Laura Martinez
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Feb 9, 2023
Christopher Moore
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Feb 7, 2023
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American Trench Customer’s Q&A

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American Trench Features and Benefits

Key Features and Benefits of americantrench.com:

  1. High-Quality Materials: Uses premium fabrics like merino wool, Ventile cotton, and Scottish cashmere.
  2. Made in the USA: Products are manufactured domestically, supporting local businesses and ensuring high standards.
  3. Durable and Stylish: Known for long-lasting and fashionable designs that cater to various tastes.
  4. Wide Range of Products: Offers outerwear, socks, hats, and more, providing a comprehensive selection for customers.
  5. Ethical Production: Focuses on sustainable and ethical manufacturing practices, ensuring minimal environmental impact.
  6. Mission-Driven Brand: Committed to promoting American manufacturing and working with passionate, skilled artisans.
  7. Attention to Detail: Emphasizes quality construction and meticulous craftsmanship in every product.
  8. Customer Engagement: Provides quality, original content and discount codes through newsletters and social media.
  9. Versatile Designs: Products are made for everyday life, combining functionality with style.
  10. Support for Local Industry: Collaborates with family-owned companies and local manufacturers to produce high-quality goods.

American Trench Pricing

American Trench does not provide specific pricing information on their website. However, they do offer 30-day returns on all products, which can be found across various collections such as Sock Bundles and American-made Classics. For detailed pricing, it is recommended to contact their customer service directly.

American Trench FAQs

FAQ

American Trench Alternatives

Top 10 alternatives to americantrench.com:

  1. ASOS: Known for its affordable trench coats and a wide variety of styles for both men and women.
  2. Mackintosh: Offers luxury trench coats and rain jackets with a focus on quality and style.
  3. Nordstrom: A one-stop-shop for trench coats from brands like Asos Design, Cole Haan, London Fog, and Ralph Lauren.
  4. Everlane: Features sustainable and ethically made outerwear with a modern design.
  5. J.Crew: Offers classic and timeless trench coats with a preppy twist.
  6. Banana Republic: Known for its stylish and versatile trench coats suitable for various occasions.
  7. Uniqlo: Provides affordable and functional trench coats with a minimalist design.
  8. Burberry: A luxury brand known for its iconic trench coats, though at a higher price point.
  9. H&M: Offers budget-friendly trench coats with trendy designs.
  10. Zara: Features fashion-forward trench coats with a European flair.
FAQ

How To Open A American Trench Account?

To open an account on americantrench.com, follow these steps:

  1. Visit the website: Go to www.americantrench.com.
  2. Click on the account icon: Located at the top right corner of the homepage.
  3. Select "Create Account": This option will be available on the account page.
  4. Fill in the required information: Provide your name, email address, and password.
  5. Submit the form: Click on the "Create" button to complete the process.

Once the account is created, you can place orders, track shipments, and receive announcements and other information via email.

FAQ

What is American Trench's return policy?

What is American Trench's return policy?
FAQ

Are there any items that cannot be returned or exchanged?

Yes, final sale items cannot be returned or exchanged.
FAQ

How long does it take to receive a refund?

Refunds are typically processed within 5-7 business days after the returned item is received.
FAQ

Does American Trench offer international shipping?

They ship internationally, however, international customers are not eligible for return and exchange.
FAQ

How can I contact American Trench's customer service?

You can contact them via info@americantrench.com.
FAQ

americantrench.com Return Policy?

At American Trench, they have a Return & Exchange Timeline where they accept returns or exchanges within 30 days of purchase for domestic orders in unwashed and unworn condition. However, socks with a ripped band are only allowed a refund of 50%. All items discounted over 25% are final sale and can be exchanged for another size (when available) or returned for store credit only. Return shipping is the responsibility of the customer. They use a service called Return Rabbit to generate a return or exchange label for you at your convenience. All returns will be charged a $5 processing fee.

As for their Shipping Details, they ship Monday - Friday, from 10 AM to 3 PM EST. Order processing takes at least 3 business days depending on order volume. Certain products are made-to-order and ship directly from their on-demand factory in New York. The knitting and shipping process often takes 14+ days. Orders shipping overseas will take longer to process than domestic orders. International orders are usually processed every other week. Please allow at least 7 – 14 business days before receiving a tracking number. Orders selecting standard shipping placed after December 15th are not guaranteed to arrive before December 25th. Orders placed after December 15th should upgrade their shipping service to have their order expedited - all other orders will be shipped standard USPS or UPS Ground.

FAQ

How do I contact customer service at American Trench?

You can contact the customer service at American Trench by sending an email to info@americantrench.com. Alternatively, you can call them at +1 215 360 3493. Please note that they may not be able to quickly answer your inquiry if you leave a voice mail. Their office is open from Monday to Friday, 10a - 5p, Eastern Time. The office is located at 7 E. Lancaster Ave. Suite 220 Ardmore, PA 19003.

FAQ

How long has American Trench been in business?

American Trench was founded in 2008. It is a Philadelphia-based fashion brand with a mission to bring forward the exceptional manufacturing that exists in the United States. The brand was initially inspired by the trench coat, but as their exposure to the manufacturing supply chain expanded, so did their vision. All of the products at American Trench are manufactured in America, with raw materials factory assembled into finished goods. Some of their products are made in America of American materials, namely, yarn. Other products are made in America using imported materials, namely, fabric and yarn. All American Trench end-state manufacturing takes place within the United States.

FAQ

About americantrench.com Prices and Cost?

The website americantrench.com offers a variety of products with a wide range of prices. Here are some examples: Thick Gauge Merino Pullover is priced at $330.00, Merino Turtleneck at $245.00, Heavy Flannel Overshirts at $285.00, Slow Weave Oxford at $249.00, Alpaca Sweater at $250.00, and Moleskin Chore Blazer at $255.00. They also offer items like the Mono Stripe in Cashmere for $65.00, Herringbone Shovel Cap for $50.00, and Natural-Dyed Retro Crew for $30.00. There are also items on sale, such as the Indigo-Dyed Cashmere Crew reduced from $95.00 to $85.00. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

FAQ

About americantrench.com Popular Products and Services?

American Trench is a Philadelphia-based fashion brand that offers a variety of products. Some of their popular items include the Thick Gauge Merino Pullover, Merino Turtleneck, Heavy Flannel Overshirts, Slow Weave Oxford, Alpaca Sweater, Moleskin Chore Blazer, and Moleskin Five Pocket Pant. They also offer a range of accessories such as the Mono Stripe in Cashmere, Herringbone Shovel Cap, and Cotton Twill Brand Cap. In addition, they have a selection of discounted items in their last call collection. All of their products are manufactured in America, with some made from American materials and others using imported materials. Their mission is to bring forward the exceptional manufacturing that exists in the United States.

FAQ

What is the contact information for American Trench?

The contact information for American Trench is as follows: The address is 7 E. Lancaster Ave. Suite 220 Ardmore, PA 19003. The business voice number is +1 215 360 3493. For customer service inquiries, you can reach them at info@americantrench.com. Please note that due to the overwhelming number of spam and sales calls, they cannot guarantee your customer service inquiry will be answered quickly by leaving a voice mail. They suggest contacting them via email for a quicker response. Their customer service hours are Monday to Friday, 10 AM - 5 PM, Eastern Time.

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